FAQs

Conversions Tech is a U.S.-based engineering and sourcing company. We design and specify core product lines and supply electrical, connectivity, and clean-energy hardware—built to our specifications by certified partner factories—for OEMs, contractors, and DIY customers.

Our ~40,000 ft² fulfillment center and front-office operations are headquartered in Wyoming, with U.S. distribution centers in California and Texas and engineering and supplier partners across the USA, Mexico, India, and Asia.

Electrical distribution, solar/PV EPC, data center & telecom, RV & marine OEM, audio-video & IP transport, industrial MRO, fleet maintenance, and public-safety infrastructure.

A select group of SKUs are made or final-assembled in the U.S.; most are globally sourced from certified partner factories under the same ISO-aligned quality program and incoming inspection.

Thousands of SKUs are ready to ship. Product pages display live availability, lead times, and in-stock variants.

We’re an engineering-led supplier: we own the CAD, specifications, and QA program for our core lines and work with approved partner factories that build to our specs—with our incoming inspection and testing on critical items.

Low RMA rates, top-grade raw materials, rigorous 100% functional tests on critical items, and fast custom/ODM turnaround.

Yes. We prioritize long service life, RoHS-compliant plastics, recyclable packaging, and consolidation of shipments where practical.

Subscribe via the site pop-up or footer, and follow our LinkedIn for product drops, installation tips, and promos.

Email support@conversionstech.com or call +1-307-206-0534 (Mon–Fri, 8 a.m.–5 p.m. MT). For sales quotes: CS@ConversionsTech.com.

Depending on the item: UL/ETL (NRTL), CE, RoHS, and manufacture by an ISO 9001:2015 certified manufacturing partner. See each product page for the specific standard (e.g., UL 486A-486B, UL 1059, UL 310, UL 62275, UL 467, UL 50/50E).

Yes. Most pages include a printable spec sheet and, where applicable, dimensional drawings and wiring diagrams.

Terminals/lugs specify aluminum, copper, or both (bi-metal). Follow the product’s listed conductor range (mm²/AWG) and any AL/CU transition guidance.

Yes. Our 6.3 mm (0.250") Faston-style females are designed for standard tab thickness (typ. ~0.8 mm). Check the selection table for wire-size color codes.

PT-2.5-QU series mounts to NS 35/7.5 DIN rail; width 5.2 mm per block. Marking, bridges, and end-stops are available.

HT-2 PV distribution boxes are IP65 when correctly gland-sealed. Electrical ratings are shown per breaker/connectors (e.g., 500 V DC, 6–63 A).

Yes. Current/voltage and torque ratings assume stated ambient ranges. See each sheet for temperature derating and torque tables.

Yes—cut-to-length cable, pre-crimped leads, ground bars, and pre-wired enclosures (MOQs may apply).

Match the die to the terminal’s stamped size (mm²/AWG). Use calibrated ratcheting, hex, or dieless tools per the product’s method.

Yes. Email your list to CS@ConversionsTech.com and we’ll return CT equivalents and availability.

Visa, MasterCard, American Express, Discover, JCB, Maestro, PayPal, Venmo, Shop Pay, Apple Pay, and Google Pay.

Yes. Call 1 (307) 206-0534 with part numbers, bill-to/ship-to details, and email for confirmation.

Yes. Request a quote at CS@ConversionsTech.com. Approved buyers may submit POs (terms subject to credit approval).

Yes—volume breaks and annual agreements are available for distributors and OEMs.

Yes. Upload a valid resale or exemption certificate during checkout or email it to support before ordering.

We ship in-stock items immediately and release backorders upon receipt. Lead times appear on product pages and quotes.

We review legitimate quotes from authorized competitors on identical items and may meet or beat pricing when feasible.

Contact support ASAP. Orders that have entered fulfillment may not be editable; we’ll advise options.

Sales tax is calculated per ship-to jurisdiction unless we have a valid exemption on file.

Yes—contact CS@ConversionsTech.com to connect via EDI, Coupa, or Ariba.

UPS, FedEx, USPS, and LTL freight. Customer collect accounts are welcome.

Orders placed by 2:00 p.m. MT for in-stock items typically ship the same business day.

Most in-stock orders process within 0–1 business day; custom work follows quoted lead times.

Yes. Duties/taxes are paid by the recipient unless arranged otherwise.

USPS is required for PO/APO/FPO; size/weight limits apply.

You’ll receive a tracking link via email when your label is created.

Report within 48 hours to support@conversionstech.com; we’ll file a claim and expedite a replacement as applicable.

Yes—brand-neutral packing slips and labels upon request.

Yes—liftgate, inside delivery, and appointment windows are available for LTL shipments (accessorial fees may apply).

We consolidate when it does not delay ready items; otherwise partial shipments can be released on request.

30 days from delivery for new, unused items in original packaging (RMA required).

Special orders and opened kits may incur a restock fee per the RMA approval; standard stock returns typically do not.

Email support@conversionstech.com with order #, SKU, quantity, and reason to obtain an RMA.

Within 5–10 business days after inspection of returned goods to the RMA address.

Report within 7 days with photos/video. We’ll prioritize replacement or repair per policy.

5-Year Limited Warranty. Covers defects in materials and workmanship for five (5) years from purchase when installed and used as rated.

Improper installation, misuse/abuse, modification, operation outside ratings, corrosion/contamination, ingress beyond IP rating, cosmetic wear, normal aging, acts of God, and consumables.

Email support@conversionstech.com with order #, SKU, description, and photos/video to receive an RMA. Do not return items without an RMA.

At our option: repair, replacement (new/refurbished), or refund. Replacements carry the remaining warranty or 90 days—whichever is longer.

No. To the extent permitted by law, we are not liable for incidental or consequential damages; implied warranties are limited to five years.

Yes—private label, custom tooling, packaging, and documentation.

From 100–3,000 units depending on category and customization level.

Prototype: 1–3 weeks. Production: 4–10 weeks after approval and materials availability.

Yes—pad print, laser, or label. Submit vector art for best results.

Yes—COO, test reports, MSDS/SDS, and packing lists can accompany shipments.

Yes—pre-crimped leads, harnesses, ground bars, and pre-wired enclosures.

Yes—our mutual NDA is available, or we can review yours.

STEP/DWG/DXF available for many parts upon request.

Yes—FAI and PPAP on request for critical dimensions/features.

Email CS@ConversionsTech.com with drawings, quantities, and target dates.

Match the conductor to the terminal’s rated range (mm²/AWG) and current rating; never undersize.

As specified on the product (e.g., 11 mm for CMK64). Ensure full conductor insertion before crimp/lever-close.

Yes—where applicable. See spec sheets or markings for terminal/bus hardware torque.

Remove oxide, apply AL-approved inhibitor if required, and use AL-rated or bi-metal lugs.

Dust-tight and protected against water jets. Maintain seal integrity using the specified glands and torque.

Standard nylon is not UV-stabilized; choose UV-stabilized variants for prolonged sun exposure.

For some light/medium applications yes, but verify tensile strength and edge protection for the substrate.

Only if sized and listed for that purpose; check fill and listing notes. Some fall under selected UL 514A requirements.

Yes—email sales with the items you want to evaluate.

We provide datasheets and quick-start guides; webinar training available for distributors/OEMs.

NRTLs (e.g., UL, Intertek/ETL, CSA) test/certify to safety standards. Buyers often need the exact standard/mark on file.

Common examples: UL 486A-486B (wire connectors), UL 310 (quick-connects), UL 486C (splicing), UL 486E (equipment terminals), UL 1059 (terminal blocks), UL 467 (grounding), UL 62275 (cable ties), UL 50/50E (enclosures), UL 6703 (PV connectors).

Yes. Where required, our labels and PDPs include compliant Prop 65 warnings naming applicable chemicals.

Most products are RoHS-compliant. Contact support for REACH SVHC status and declarations.

For chemical-containing items (e.g., inhibitors/adhesives). Request SDS via support.

CE is an EU conformity mark to applicable directives; UL/ETL is an NRTL safety listing recognized in North America.

Yes—available on request for supplier compliance audits.

On the product label or spec sheet. Email support for file numbers and scope summaries.

For applicable categories in the EU/UK; contact support for arrangements.

Email support with PO/Invoice # and SKU; we’ll issue certificates aligned to the shipped lot.

Use the account icon in the header to register with your email and a strong password.

Click “Forgot password” on the login page to receive a reset link.

Yes—after logging in, visit your account dashboard to download invoices and track orders.

Fill out the wholesale form or email CS@ConversionsTech.com with your reseller certificate.

We never sell personal data. See our Privacy Policy for details on cookies and data retention.

Yes—logged-in users can save carts, and we can convert quotes to orders upon approval.

Enable “Notify me” on out-of-stock items to receive an email when inventory refreshes.

We strive for WCAG conformance. Report any barriers to support@conversionstech.com.

Log in and edit your addresses under “Account > Addresses.”

Yes—opt in at checkout where available. Message/data rates may apply.

Yes—email sales to apply for reseller pricing or affiliate referrals.

Retailers may use our photos for selling CT products with attribution; no edits that alter safety/info labels.

We donate overstock and samples to select programs annually. Pitch your project to sales.

Yes—contact sales for your region’s partners.

U.S. federal holidays and year-end inventory count (dates announced each Q4).

Email press@conversionstech.com for media and speaking inquiries.

Yes—check our Careers page or email hr@conversionstech.com.

Product pages and our YouTube/LinkedIn channels host quick start and how-to content.

Yes—see our blog’s glossary (AWG/mm², IP ratings, NRTL, torque, etc.).

Call +1-307-206-0534 during business hours or email support@conversionstech.com—include photos/video for technical issues.