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FAQs

Company Basics

Who is Conversions Tech?

Conversions Tech is a U.S.-based engineering and sourcing company. We design and specify core product lines and supply electrical, connectivity, and clean-energy hardware—built to our specifications by certified partner factories—for OEMs, contractors, and DIY customers.

Where are you based?

Our ~40,000 ft² fulfillment center and front-office operations are headquartered in Wyoming, with U.S. distribution centers in California and Texas and engineering and supplier partners across the USA, Mexico, India, and Asia.

What industries do you serve?

Electrical distribution, solar/PV EPC, data center & telecom, RV & marine OEM, audio-video & IP transport, industrial MRO, fleet maintenance, and public-safety infrastructure.

Are your products U.S.-made?

A select group of SKUs are made or final-assembled in the U.S.; most are globally sourced from certified partner factories under the same ISO-aligned quality program and incoming inspection.

How many SKUs are in stock?

Thousands of SKUs are ready to ship. Product pages display live availability, lead times, and in-stock variants.

Do you manufacture or just distribute?

We’re an engineering-led supplier: we own the CAD, specifications, and QA program for our core lines and work with approved partner factories that build to our specs—with our incoming inspection and testing on critical items.

What sets Conversions Tech apart?

Low RMA rates, top-grade raw materials, rigorous 100% functional tests on critical items, and fast custom/ODM turnaround.

Do you have a sustainability policy?

Yes. We prioritize long service life, RoHS-compliant plastics, recyclable packaging, and consolidation of shipments where practical.

How can I stay updated?

Subscribe via the site pop-up or footer, and follow our LinkedIn for product drops, installation tips, and promos.

How do I contact customer support?

Email support@conversionstech.com or call +1-307-206-0534 (Mon–Fri, 8 a.m.–5 p.m. MT). For sales quotes: CS@ConversionsTech.com.

Product & Technical

What certifications do your products carry?

Depending on the item: UL/ETL (NRTL), CE, RoHS, and ISO 9001. See each product page for the specific standard (e.g., UL 486A-486B, UL 1059, UL 310, UL 62275, UL 467, UL 50/50E).

Do you provide spec sheets and drawings?

Yes. Most pages include a printable spec sheet and, where applicable, dimensional drawings and wiring diagrams.

What conductor materials are supported?

Terminals/lugs specify aluminum, copper, or both (bi-metal). Follow the product’s listed conductor range (mm²/AWG) and any AL/CU transition guidance.

Do your quick-disconnect (spade) terminals fit 6.3 mm tabs?

Yes. Our 6.3 mm (0.250") Faston-style females are designed for standard tab thickness (typ. ~0.8 mm). Check the selection table for wire-size color codes.

DIN-rail terminal blocks: which rail and size?

PT-2.5-QU series mounts to NS 35/7.5 DIN rail; width 5.2 mm per block. Marking, bridges, and end-stops are available.

PV boxes: what is the enclosure rating?

HT-2 PV distribution boxes are IP65 when correctly gland-sealed. Electrical ratings are shown per breaker/connectors (e.g., 500 V DC, 6–63 A).

Are spec ranges temperature-dependent?

Yes. Current/voltage and torque ratings assume stated ambient ranges. See each sheet for temperature derating and torque tables.

Do you offer custom cut-lengths or assemblies?

Yes—cut-to-length cable, pre-crimped leads, ground bars, and pre-wired enclosures (MOQs may apply).

Tooling: which crimp dies should I use?

Match the die to the terminal’s stamped size (mm²/AWG). Use calibrated ratcheting, hex, or dieless tools per the product’s method.

Can you help cross-reference competitor part numbers?

Yes. Email your list to CS@ConversionsTech.com and we’ll return CT equivalents and availability.

Ordering & Payment

Which payment methods do you accept?

Visa, MasterCard, American Express, Discover, JCB, Maestro, PayPal, Venmo, Shop Pay, Apple Pay, and Google Pay.

Can I place a phone order?

Yes. Call 1 (307) 206-0534 with part numbers, bill-to/ship-to details, and email for confirmation.

Do you issue quotes and accept POs?

Yes. Request a quote at CS@ConversionsTech.com. Approved buyers may submit POs (terms subject to credit approval).

Do you offer bulk/contract pricing?

Yes—volume breaks and annual agreements are available for distributors and OEMs.

Can I claim tax-exempt status?

Yes. Upload a valid resale or exemption certificate during checkout or email it to support before ordering.

How do backorders work?

We ship in-stock items immediately and release backorders upon receipt. Lead times appear on product pages and quotes.

Do you price-match?

We review legitimate quotes from authorized competitors on identical items and may meet or beat pricing when feasible.

Can I change or cancel an order?

Contact support ASAP. Orders that have entered fulfillment may not be editable; we’ll advise options.

Will I be charged sales tax?

Sales tax is calculated per ship-to jurisdiction unless we have a valid exemption on file.

Do you support EDI or procurement portals?

Yes—contact CS@ConversionsTech.com to connect via EDI, Coupa, or Ariba.

Shipping & Delivery

Which carriers do you use?

UPS, FedEx, USPS, and LTL freight. Customer collect accounts are welcome.

What is your same-day shipping cut-off?

Orders placed by 2:00 p.m. MT for in-stock items typically ship the same business day.

How long does processing take?

Most in-stock orders process within 0–1 business day; custom work follows quoted lead times.

Do you ship internationally?

Yes. Duties/taxes are paid by the recipient unless arranged otherwise.

Can you ship to PO boxes or APO/FPO?

USPS is required for PO/APO/FPO; size/weight limits apply.

How do I track my order?

You’ll receive a tracking link via email when your label is created.

What if my shipment is lost or damaged?

Report within 48 hours to support@conversionstech.com; we’ll file a claim and expedite a replacement as applicable.

Do you offer blind/drop shipping?

Yes—brand-neutral packing slips and labels upon request.

Can I schedule freight delivery appointments?

Yes—liftgate, inside delivery, and appointment windows are available for LTL shipments (accessorial fees may apply).

Do you consolidate multi-line orders?

We consolidate when it does not delay ready items; otherwise partial shipments can be released on request.

Returns & Warranty

What is your return window?

30 days from delivery for new, unused items in original packaging (RMA required).

Are there restocking fees?

Special orders and opened kits may incur a restock fee per the RMA approval; standard stock returns typically do not.

How do I start a return?

Email support@conversionstech.com with order #, SKU, quantity, and reason to obtain an RMA.

When will I receive my refund?

Within 5–10 business days after inspection of returned goods to the RMA address.

What if my item is DOA?

Report within 7 days with photos/video. We’ll prioritize replacement or repair per policy.

What is your warranty?

5-Year Limited Warranty. Covers defects in materials and workmanship for five (5) years from purchase when installed and used as rated.

What is excluded from warranty?

Improper installation, misuse/abuse, modification, operation outside ratings, corrosion/contamination, ingress beyond IP rating, cosmetic wear, normal aging, acts of God, and consumables.

How do I file a warranty claim?

Email support@conversionstech.com with order #, SKU, description, and photos/video to receive an RMA. Do not return items without an RMA.

What is the remedy under warranty?

At our option: repair, replacement (new/refurbished), or refund. Replacements carry the remaining warranty or 90 days—whichever is longer.

Are incidental/consequential damages covered?

No. To the extent permitted by law, we are not liable for incidental or consequential damages; implied warranties are limited to five years.

Custom & OEM

Do you offer ODM/OEM services?

Yes—private label, custom tooling, packaging, and documentation.

What are typical MOQs?

From 100–3,000 units depending on category and customization level.

Lead times for custom parts?

Prototype: 1–3 weeks. Production: 4–10 weeks after approval and materials availability.

Can you print our logo and part numbers?

Yes—pad print, laser, or label. Submit vector art for best results.

Can you supply compliance reports with customs paperwork?

Yes—COO, test reports, MSDS/SDS, and packing lists can accompany shipments.

Do you build assemblies?

Yes—pre-crimped leads, harnesses, ground bars, and pre-wired enclosures.

Can you sign an NDA?

Yes—our mutual NDA is available, or we can review yours.

Do you provide 3D/CAD files?

STEP/DWG/DXF available for many parts upon request.

Do you offer first-article inspection (FAI)?

Yes—FAI and PPAP on request for critical dimensions/features.

How do I kick off a custom project?

Email CS@ConversionsTech.com with drawings, quantities, and target dates.

Tech & Install

How do I choose the correct wire size?

Match the conductor to the terminal’s rated range (mm²/AWG) and current rating; never undersize.

What strip length should I use?

As specified on the product (e.g., 11 mm for CMK64). Ensure full conductor insertion before crimp/lever-close.

Do you publish torque specs?

Yes—where applicable. See spec sheets or markings for terminal/bus hardware torque.

Aluminum conductors—any special prep?

Remove oxide, apply AL-approved inhibitor if required, and use AL-rated or bi-metal lugs.

What does IP65 mean on an enclosure?

Dust-tight and protected against water jets. Maintain seal integrity using the specified glands and torque.

Are nylon cable ties UV-stable?

Standard nylon is not UV-stabilized; choose UV-stabilized variants for prolonged sun exposure.

Can stainless ties replace hose clamps?

For some light/medium applications yes, but verify tensile strength and edge protection for the substrate.

Can conduit bodies contain splices?

Only if sized and listed for that purpose; check fill and listing notes. Some fall under selected UL 514A requirements.

Do you supply sample kits?

Yes—email sales with the items you want to evaluate.

Do you offer installer training?

We provide datasheets and quick-start guides; webinar training available for distributors/OEMs.

Compliance & Safety

What is an NRTL and why does it matter?

NRTLs (e.g., UL, Intertek/ETL, CSA) test/certify to safety standards. Buyers often need the exact standard/mark on file.

Which NRTL standards apply to your products?

Common examples: UL 486A-486B (wire connectors), UL 310 (quick-connects), UL 486C (splicing), UL 486E (equipment terminals), UL 1059 (terminal blocks), UL 467 (grounding), UL 62275 (cable ties), UL 50/50E (enclosures), UL 6703 (PV connectors).

Do you comply with California Prop 65?

Yes. Where required, our labels and PDPs include compliant Prop 65 warnings naming applicable chemicals.

RoHS/REACH status?

Most products are RoHS-compliant. Contact support for REACH SVHC status and declarations.

Do you provide SDS/MSDS?

For chemical-containing items (e.g., inhibitors/adhesives). Request SDS via support.

CE vs. UL—what’s the difference?

CE is an EU conformity mark to applicable directives; UL/ETL is an NRTL safety listing recognized in North America.

Do you have conflict-minerals and ESG statements?

Yes—available on request for supplier compliance audits.

Where can I find your UL/ETL file numbers?

On the product label or spec sheet. Email support for file numbers and scope summaries.

Do you offer WEEE take-back?

For applicable categories in the EU/UK; contact support for arrangements.

How do I request a CoC/CoA?

Email support with PO/Invoice # and SKU; we’ll issue certificates aligned to the shipped lot.

Account & Site Use

How do I create an account?

Use the account icon in the header to register with your email and a strong password.

I forgot my password—what now?

Click “Forgot password” on the login page to receive a reset link.

Can I view my order history and invoices?

Yes—after logging in, visit your account dashboard to download invoices and track orders.

How do I apply for wholesale access?

Fill out the wholesale form or email CS@ConversionsTech.com with your reseller certificate.

Do you keep my data private?

We never sell personal data. See our Privacy Policy for details on cookies and data retention.

Can I save carts or quotes?

Yes—logged-in users can save carts, and we can convert quotes to orders upon approval.

Can I subscribe to stock alerts?

Enable “Notify me” on out-of-stock items to receive an email when inventory refreshes.

Do you support accessibility standards?

We strive for WCAG conformance. Report any barriers to support@conversionstech.com.

How do I update my billing/shipping info?

Log in and edit your addresses under “Account > Addresses.”

Can I receive order updates by SMS?

Yes—opt in at checkout where available. Message/data rates may apply.

Miscellaneous

Do you have a reseller or affiliate program?

Yes—email sales to apply for reseller pricing or affiliate referrals.

Can I use your product photos?

Retailers may use our photos for selling CT products with attribution; no edits that alter safety/info labels.

Do you support community or educational projects?

We donate overstock and samples to select programs annually. Pitch your project to sales.

Do you have international distributors?

Yes—contact sales for your region’s partners.

What are your holiday closures?

U.S. federal holidays and year-end inventory count (dates announced each Q4).

How do I contact leadership or PR?

Email press@conversionstech.com for media and speaking inquiries.

Do you offer careers or internships?

Yes—check our Careers page or email hr@conversionstech.com.

Where can I find installation videos?

Product pages and our YouTube/LinkedIn channels host quick start and how-to content.

Do you provide glossaries for technical terms?

Yes—see our blog’s glossary (AWG/mm², IP ratings, NRTL, torque, etc.).

What’s the fastest way to get help?

Call +1-307-206-0534 during business hours or email support@conversionstech.com—include photos/video for technical issues.

Categories

Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Returns

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

General

Can I sign up to your newsletter?

Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Are these FAQs real?

No. This is demonstration content, designed to showcase how these page could look with your own content.

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CT
CONVERSIONS TECH

Professional-grade electrical components, networking cables, and solar hardware for contractors, distributors, and OEM partners. Same-day shipping from our U.S. distribution centers.

1 (307) 206-0534

CS@ConversionsTech.com

Products
Compression lugs Networking & fiber AV & power cable EMT fittings Grounding & bonding Solar & energy Enclosures
Resources
Technical library Lug sizing guide Fiber optic guide AV cable guide Starlink Mini guide AWG conversion chart Cross-reference tool
Company
About & certifications OEM program Marine & RV OEM Pro Pricing program Become a distributor 5-year warranty Contact us
© 2026 Conversions Tech Inc · Wyoming, United States
UL 486A/B CSA NEC 2023 ABYC E-11 IEEE 837
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